COMING TO HELP · نجدة

Help has
a language.
Yours.

In the first minutes of an emergency, understanding matters. Najda brings the 998 dispatcher closer through translation, video and guidance you can follow.

A concept by Nasima Mohammad Helal
CONNECTED TO 998
DISPATCHER
أنا معك. سأرشدك.

I’m with you.
I’ll guide you.

ARABIC ⇄ ENGLISH
One connection.
A helping hand.
ILLUSTRATIVE APP PREVIEW
WHY NAJDA

You want to help.
But what happens next?

01

Words can become a barrier.

When the helper and dispatcher speak different languages, even a simple instruction can be difficult to understand.

02

A call cannot show everything.

The bystander is trying to describe the scene. A shared video view could give the dispatcher more context.

03

Willingness needs guidance.

A person may want to help but feel unsure. Clear instructions and a steady rhythm can support the next action.

HOW IT WORKS

A human voice.
A clearer way through.

Najda is a proposed bridge between a bystander and existing UAE emergency services. The dispatcher assesses the situation and directs care.

01 / CONNECT

Your identity.
Their guidance.

Proposed UAE PASS sign-in identifies the helper. Najda then connects them with 998.

02 / UNDERSTAND

Different languages.
A shared conversation.

Proposed speech-to-text, translation and speech playback help each person understand the other. Video adds a shared view.

03 / ACT

When they say start,
you have a rhythm.

The dispatcher activates CPR coaching. An on-screen pulse, sound and supported vibration help the bystander follow a steady rhythm.

TRUST

Help with respect.
Connect with accountability.

Patient identity is optional.

If a relative or companion already knows the Emirates ID, they can share it. Nobody is asked to search a stranger’s belongings. Without ID, the conversation and video continue.

The helper’s identity matters.

Proposed UAE PASS authentication is intended to support accountability. This demonstration uses a fictional sign-in and does not verify anyone’s identity.

Official records stay with official systems.

In the proposed workflow, the dispatcher checks the national health record when identification is available. Najda stores no medical data.

TRY NAJDA

Don’t just picture it.
Step into it.

A colleague has collapsed at work. You speak English. The simulated dispatcher speaks Arabic. Explore the connection from your first tap to paramedic handover.

All calls, translations, identity checks and records are simulated. Camera preview and recording remain on your device.
NAJDA INTERACTIVE DEMO
Nasima Mohammad Helal, founder of Najda
FOUNDER

Nasima Mohammad Helal

Biomedical Engineering · Ajman University

Interested in Najda? Let’s talk about the idea, collaboration and the next steps.

CONCEPT SHOWCASE · INNOVATION ZONE4th Arab Resuscitation Council Scientific ConferenceDubai · 15 to 17 October 2026